For HORECA Suppliers

Customers order from apps in seconds.
Ordering their restaurant kitchen
supplies should be no different.

Marketplace apps are winning your kitchen customers. Now give your customers a fast and easy way to order from you too. Order management, pricing and collection - all in one branded app.

Kitchen Konnect platform - omnichannel ordering, analytics, and delivery management for HORECA suppliers
Prevent Customer Churn
Personalise Ordering for Kitchens
Manage Credit Risk
BUILT AROUND YOUR NEEDS
  • 01If you supply to 100+ hotels, restaurants, or cloud kitchens
  • 02Have different customers paying different prices
  • 03Spend hours on calls and manual order entry
  • 04Want customers ordering under your brand, not a marketplace

You're in the right place. Read on.

BUILT AROUND YOUR BUYER'S NEEDS
  • 01If your customers orders daily from you
  • 02Spend time chasing delivery updates
  • 03Dispute invoices over wrong prices
  • 04Want the same ease they get on consumer apps

You can offer them a smoother experience.

Features

Our services, designed to make it fast and easy

01

Multi-channel ordering? Managed.

Customers keep ordering however they prefer - app, WhatsApp, call, or email. You view all orders in one place and can process them easily for the day.

Your team simply starts managing a clean list.

  • Your customers use your branded app and web portal
  • They re-order using one tap - zero friction for repeat buyers
Kitchen Konnect branded buyer app showing multi-channel ordering across mobile, desktop and tablet
02

Product delivery? Transparent.

Your customer can track their delivery like any other order - see what's coming, what's short, and what's already been credited to their account. No calls, no chasing, no surprises at the door.

Shortfalls are logged, wallet credited automatically, and nobody has to chase a credit note three weeks later.

  • Delivery route management and tracking
  • Geotagged proof of returns and delivery - disputes resolved without calls
Kitchen Konnect delivery manager showing order assignment and delivery partner app
03

Credit Management? Under Control.

Limit your credit exposure. Choose which customers get credit, set limits by amount and period, and enforce them automatically through the wallet.

  • Automated periodic payment reminders
  • Full overdue view - amount, days outstanding, last payment
  • Wallet adjustments for refunds, returns, and discounts - in one place
Kitchen Konnect credit management showing transaction ledger and buyer wallet top-up
04

Dynamic or variable pricing? Updated easily.

Hotel contracts, volume tiers, loyalty discounts, seasonal rates - set up once, and applied automatically on every channel the order comes through.

The wrong price will never come up again.

  • Unlimited customer-specific price groups - by customer, segment, or geography
  • One change updates every affected customer instantly as a bulk price update
  • Every price, every contract, every special rate - managed in one place
Kitchen Konnect seller admin showing per-SKU pricing setup with variant-level price and availability controls
05

Sales Rep? 360° client knowledge.

Full order history, outstanding balance, last payment - all on their phone. They can place an order on the customer's behalf or record a cash payment on the spot. No call-backs to the office needed.

Your reps know exactly where the account stands.

  • 360° account view before every visit
  • Record offline payments immediately - no end-of-day catch-up
Kitchen Konnect seller statements showing per-account sales amounts and payment history
06

Analytics? All details, on your fingertips.

See which customers are ordering more, which are drifting

Spot the gaps in your catalogue. Know which accounts are approaching credit limits.

  • Get alerted about reducing orders, before a customer is gone
  • See what SKUs sold and what didn't.
Kitchen Konnect business performance dashboard with GMV, orders, customer and revenue charts
Customer story — Fresh Produce · Bengaluru

From 47 WhatsApp groups to 38x revenue growth

Simply Veggie supplies fresh produce from 300+ farms to 500+ commercial kitchens across Bengaluru. We helped them change how they ran their business until it changed everything.

Every kitchen got its own price, applied automatically, allowing them to focus on customer growth.

38x
Revenue growth in 15 months
250
Average orders processed in a day
88%
Orders placed via app
“Kitchen Konnect has made our ordering process faster and more efficient. Everything runs smoothly now, giving us more time to focus on serving our customers.Simply Veggie · Bengaluru
How it works

Live in 15 days. That fast and easy.

We set up your catalogue

We import your customers

Orders flow. You grow.

Ready to make ordering from you the easy part?

Book a 20-minute demo. We'll show you exactly how Kitchen Konnect handles pricing, ordering, and collections for your category
dairy, meat, produce, frozen, bakery, FMCG, beverage or packaging.

  • Setup in 15 days
  • No prior software needed
  • Customers order the way they already do
FAQs

Still thinking about it? Our FAQs can help.

Kitchen Konnect as the right fit

Is Kitchen Konnect right for a business of our size?

If you supply between 100+ kitchen customers with complex pricing and a lean team, it's built exactly for you. Small enough that every manual hour costs you, large enough that the chaos is real — that's the sweet spot Kitchen Konnect solves for.

How is Kitchen Konnect different from Hyperpure or other marketplaces?

Hyperpure is a supplier — they buy produce and sell it to kitchens, competing directly with you. Kitchen Konnect is software that helps you compete back. We don't touch your inventory, your customers, or your margins — we just give you the tools to serve them better, under your own brand.

Understanding your business

Our pricing is complex — different rates, weight variances, seasonal changes. Can you handle that?

That complexity is exactly what Kitchen Konnect is built for. You set each customer's rates once — price groups, weight variances, seasonal windows — and they apply automatically on every order. Fresh produce suppliers managing daily price swings find it handles their complexity better than any spreadsheet.

What kind of team do I need to run this?

Most suppliers go live with one person managing the backend — typically whoever currently handles orders or accounts. There's no technical skill needed; if they can use WhatsApp and Excel, they can run Kitchen Konnect. As you grow, the same person handles more volume because the system does the heavy lifting. You don't hire for Kitchen Konnect — you just stop firefighting with the team you already have.

Customer behaviour

My customers are loyal. They won't switch for an app.

They won't switch dramatically — they'll just slowly order a little less, from someone a little easier. Loyalty is real, but it doesn't protect you from convenience. This is about making sure ordering from you stays the easiest option.

Won't I lose my WhatsApp relationship with my customers?

Not at all. Customers keep messaging you exactly as before — Kitchen Konnect just captures those messages as structured orders in the background. The conversation stays. The chaos behind it doesn't.

We tried digitising before and it didn't work. Why would this be different?

Most digitisation fails because it asks customers to change completely. Kitchen Konnect doesn't — WhatsApp, calls, and emails all keep working. What changes is that every order, however it arrives, becomes structured and correctly priced. Nearly 90% of customers move to the app on their own within 90 days, simply because it's easier.

I'd know if a customer was unhappy, wouldn't I?

You'd know if they told you. What you wouldn't see is the slow drift — a restaurant ordering four times a week, then three, then two, across hundreds of accounts simultaneously. That's invisible without a system flagging it.

All about getting started

How long does implementation take?

15 days from sign-up to your first digital order — guaranteed. We build your catalogue, configure your pricing, and onboard your customers. Your existing operation keeps running throughout, so there's no downtime and no disruption.

What if our customers don't adopt the app?

Adoption is part of what we deliver — not something we leave you to figure out alone. We provide onboarding sessions, customer communication templates, and hands-on support until your buyers are active. Simply Veggie onboarded 500+ kitchen customers in their first month.

We use Tally. Will we have to change our accounting?

Not at all. Kitchen Konnect connects directly with Tally and Zoho Books. Orders flow into your accounts automatically, in the format you already use. You keep your accounting exactly as it is — you just stop entering orders by hand.

What happens to our data if we ever leave?

Your data is yours — always. Your customer list, order history, pricing, and transaction records are exportable at any time. If you leave, you leave with everything.